ATC · CX + Automation

Communications platforms and enterprise software

ATC develops and provides CCaaS, CPaaS, cloud voice, automation and systems for companies across Latin America

Business Process Automation

We optimize and automate your business processes to increase productivity, reduce errors, and improve operational efficiency. Our solutions adapt to your company's specific needs.

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Cloud Contact Center (CCaaS)

Our platform for calls, digital channels, routing, agents, supervision and a shared omnichannel history.

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Programmable communications (CPaaS)

Our platform provides APIs for WhatsApp, SMS, voice and email across transactional, commercial and service communications.

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Calling, cloud voice and IVR

Manage inbound and outbound calls, IVR, routing, recording and analytics in the ATC platform.

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Virtual agents and chatbots

We design assistants that retrieve knowledge, automate tasks and transfer conversations with context when a person is needed.

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Multichannel Marketing

Manage SMS, Email, and WhatsApp campaigns with advanced metrics dashboards.

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Processes you can automate

Application examples for the needs of each industry

Retail

Inventory Automation

Connect inventory movements, stock alerts and reports to reduce manual tasks.

Healthcare

Reminder System

Coordinate appointment reminders and confirmations according to patient communication preferences.

Banking

Automated service

Automate common inquiries and route requests requiring review to an agent.

Our Methodology

A clear process to configure, test and improve each solution

Deep Analysis

We evaluate your current processes and identify improvement opportunities

Custom Design

We create tailored solutions adapted to your specific needs

Agile Implementation

We deploy the solution quickly and without interruptions

Continuous Optimization

We constantly monitor and improve performance

Key Benefits

Competitive advantages you'll get with our solutions

Measurable results

We define indicators to assess the impact of the solution

Scalability

Solutions that grow with your business

Dedicated Support

Technical guidance with agreed service levels

Continuous Innovation

Constant updates and improvements

Cutting-Edge Technologies

We select stable technologies for each project's scope

AI/ML

Cloud Computing

Microservicios

APIs REST

WebSockets

Blockchain

IoT

Big Data

DevOps

CI/CD

Kubernetes

Docker